Your Privacy Matters — Here's How We Protect It

Privacy Policy

Effective Date: September 09, 2026

Clear & Go Junk Removal respects your privacy. This Privacy Policy explains what information we may collect, how we use it, and when it may be shared.

Information We Collect

When you contact us, request a quote, or schedule service, we may collect:

• Name

• Phone number

• Email address

• Service address

• City and ZIP code

• Photos or videos of items or property areas

• Description of requested services

• Preferred appointment date

• Communication history

• Payment and transaction information

• Other information you voluntarily provide

Our website or service providers may also collect technical information such as browser type, device information, IP address, website activity, cookies, and similar data.

How We Use Information

We may use information to:

• Respond to inquiries;

• Prepare estimates;

• Schedule service;

• Coordinate hauling providers;

• Process payments;

• Communicate about appointments;

• Provide customer support;

• Maintain business records;

• Improve our website and services;

• Prevent fraud or misuse;

• Comply with legal obligations; and

• Protect our customers, providers, business, and legal rights.

Service Providers

We may share information necessary to complete your job with independent hauling or service providers.

For example, an assigned provider may receive your:

• Name

• Service address

• Phone number

• Job description

• Photos

• Scheduling information

We limit information shared to what is reasonably necessary to coordinate or perform the service.

Other Third Parties

We may use third-party companies for services including:

• Website hosting

• Customer management

• Forms

• Scheduling

• Payment processing

• Email

• Text messaging

• Analytics

• Accounting

• Cloud storage

Those companies may process information as necessary to provide their services.

Payments

Payment transactions may be processed by a third-party payment processor.

Clear & Go does not need to directly store full credit or debit card numbers when payments are processed by our payment provider.

Selling Personal Information

Clear & Go does not sell customer personal information for money.

If our data practices materially change, this Privacy Policy will be updated as required.

Cookies and Analytics

Our website may use cookies or similar technology to operate the website, measure traffic, understand website usage, or improve performance.

Browser privacy controls may allow you to restrict certain cookies.

Where required by applicable law, we will honor legally recognized privacy-choice mechanisms.

Calls and Text Messages

If you provide a phone number while requesting service, we may contact you regarding:

• Your quote

• Questions about the job

• Appointment scheduling

• Arrival information

• Payment

• Service follow-up

Message and data rates may apply.

Providing a phone number for a service request does not automatically authorize unrelated promotional text messaging where separate consent is legally required.

Job Photos

Photos provided for estimates may be stored with your customer or job record.

Before-and-after photographs may be taken for documentation, dispute resolution, provider verification, and quality control.

We will not intentionally publish identifiable customer/property photographs for marketing purposes without appropriate permission.

Data Retention

We retain information for as long as reasonably necessary for business operations, transaction records, tax and accounting purposes, dispute resolution, fraud prevention, and legal compliance.

Information Security

We use reasonable administrative and technical measures designed to protect information.

No internet transmission or electronic storage method can be guaranteed to be completely secure.

Your Choices

You may contact us to:

• Update incorrect contact information;

• Ask questions about information we maintain;

• Request deletion where applicable; or

• Opt out of promotional communications.

Certain records may need to be retained for legal, accounting, fraud-prevention, or transaction purposes.

California residents may have additional privacy rights when applicable law provides them.

Children

Our services are intended for adults arranging property and junk-removal services.

We do not knowingly collect personal information from children under 13 through our service-request process.

Changes to This Policy

We may update this Privacy Policy periodically.

The current version will be posted on our website with its effective date.

Contact Us

For privacy questions or requests:

Clear & Go Junk Removal

Phone: 2136740067

Email: cleargojunkremoval@gmail

Website: cleargojunk.com